Automated Metering and Home Monitoring

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Automated Metering and Home Monitoring

The Village of Bellevue’s water meter replacement program is underway and the water department operators are in the process of replacing meters throughout the Village. The current system and software are no longer supported by the manufacturer. The new technology will allow for wireless reading of meters and will ensure water use is metered as accurately as possible. The new meter reading system will also help identify and save some unnecessary costs associated with leaky toilets or other unwanted water uses.

Also, the Aqua Hawk meter monitoring system will be available to residents that have the new Sensus meters. Customers will benefit from an advanced leak detection system that accurately and quickly identifies abnormal usage patterns, and then provides a comprehensive notification system to proactively communicate with customers via text message, e-mail, automated voice call, and direct mail.

Utility customers benefit by being able to see how they can use water more efficiently. Not only can customers save money but they have more control over their utility expenses. Abnormal usage problems that often lead to expensive bills, property damage, or unnecessary utility consumption, are detected quickly. Customers specify how they want to be notified: text, e-mail, phone call, or direct mail.

For more information on the Village of Bellevue’s metering services, please contact the Village at (920) 468-5225.